help

Frequently asked questions
What is the return policy?

Please email us your reason for return within 14 days of receiving your order. Once your request is submitted, you will receive a confirmation email with further instructions.

Kindly note that returns are only accepted for products purchased directly from www.ayhamperfumes.com. All items must be unused, with labels attached, and returned in their original packaging in perfect condition.

Refunds will be processed within two weeks after we receive the returned items. The refund will be issued to the original payment method used for the purchase.

Please be aware that return shipping costs are the responsibility of the customer and are non-refundable.

In the rare case that your order arrives damaged or faulty, Ayham Perfumes will arrange a collection for the return at no additional cost.

For full details on our return and exchange policy, please refer to our Terms and Conditions.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
Shipping Policy


Shipping Region
We only ship orders within Iceland. We do not offer international shipping under any circumstances.

Orders with a shipping address outside Iceland will be automatically canceled and fully refunded.

Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.

Delivery Time
Estimated delivery time within Iceland is 2–5 business days, depending on the destination and courier availability.

Shipping Fees
Shipping costs are calculated at checkout and may vary depending on the order and location within Iceland.

Important Notice
- Customers are responsible for providing a complete and accurate Icelandic shipping address.
- We are not liable for delays caused by courier services, weather conditions, or other external factors.
- Orders that do not meet our shipping restrictions may be canceled at our discretion.
- By completing a purchase, the customer agrees to this Shipping Policy.

Payment Verification
We reserve the right to review and cancel any order that does not comply with our shipping restrictions, including payments processed through third-party providers such as PayPal.

If you have any questions, please contact our support team before placing an order.

Info@ayhamperfumes.com
Where are your products manufactured?

Our products are manufactured both locally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
SAFETY & ALLERGY PRECAUTION
AYHAM Perfumes we do our best to bring to you perfumes that are safe to wear.
At the same time, it is impossible to predict allergic reactions in individuals to a specific ingredient or ingredient combinations.
Some people can develop an allergy to any number of ingredients in food, skincare or perfume, at any time.
We do everything we can to educate our customers about the proper use of our products.
If you have allergic tendencies, please wear your perfumes with caution and test it on a small area of the skin first to make sure that the perfume is safe for regular use.
If you develop any allergic reactions, stop using the product immediately.
SAFTEY TIPS
Following these simple rules will ensure you are using perfumes safely and appropriately.
AYHAM Perfumes are flammable. Do not apply near fire, flame, heat or while smoking.
For external use only. Avoid contact with eyes. Do not swallow or ingest perfume.
Keep out of the reach of children and pets.
Do not apply to sensitive skin. Do not apply to broken or inflamed skin. If irritation develops, reduce frequency or discontinue use.
Avoid wearing on areas that are exposed to the sun. Many of the essential oils and alcohol present in most perfumes could cause a rash or burning when the skin covered with this oil is exposed to the sun.
If you develop any allergic reactions, stop using the product immediately.
No Animals testing.